Member Experience Specialist

Sam's East, Inc.; Burleson (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Other benefits

Job summary

Walmart in Burleson, TX is seeking a Member Services Associate to provide service at the front end, resolve member issues, and promote Sam's Club products and services. You'll guide members on self-service technology and process purchases.

The role emphasizes safety, accuracy in payments, returns, refunds, and exchanges, training, and maintaining a safe, organized checkout area. Prior retail or front-end experience is preferred, with flexibility to work various shifts and seasons.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Familiarity with mobile retail applications and self-checkout tech.
• Ability to assist customers and resolve issues at the point of service.

Responsibilities

• Provides member service and resolves member issues.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Maintains the checkout area and ensures a safe, organized environment.
• Promotes Walmart and Sam's Club products and services to members.

Skills

Retail experience

Cash register

Mobile retail apps

Job description

Walmart in Burleson, TX is seeking a Member Services Associate to provide service at the front end, resolve member issues, and promote Sam's Club products and services. You'll guide members on self-service technology and process purchases.

The role emphasizes safety, accuracy in payments, returns, refunds, and exchanges, training, and maintaining a safe, organized checkout area. Prior retail or front-end experience is preferred, with flexibility to work various shifts and seasons.