Member Experience Specialist - Front End & Service

Sam's West, Inc.; Gardena (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Company discounts

Job summary

Sam's Club in Gardena, CA is seeking team members to provide outstanding member service, operate front-end equipment, and maintain a secure, clean shopping area. You will assist with purchases, payments, returns, and exchanges while promoting store products and services.

You'll help members with self-service technology, participate in safety drills, and support training for new associates to uphold Walmart's standards and policies.

Qualifications

• Retail experience including operating front end equipment.
• Experience with mobile retail applications.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services and guides members on self-service tech.
• Processes member purchases and assists with payments, returns, refunds, and exchanges.
• Maintains safety standards and conducts safety sweeps.
• Ensures security and safeguards Sam's Club assets.

Skills

Retail experience

Mobile retail apps

Job description

Sam's Club in Gardena, CA is seeking team members to provide outstanding member service, operate front-end equipment, and maintain a secure, clean shopping area. You will assist with purchases, payments, returns, and exchanges while promoting store products and services.

You'll help members with self-service technology, participate in safety drills, and support training for new associates to uphold Walmart's standards and policies.