Member Experience Specialist

Sam's West, Inc.; Lathrop (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) + stock purchase

PTO & leave

Live Better U education

Job summary

Sam's West, Inc. in Lathrop, CA is seeking a Front End Associate to deliver member service, operate checkout areas, and process purchases with accuracy.

You will assist members with product selections, handle returns, and ensure a clean, safe, and welcoming shopping environment while following Walmart and Sam's Club policies. This role requires friendly, reliable performance in a fast-paced setting.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve member issues.
• Promote Sam's Club products and services to members.
• Process purchases, returns, refunds, and exchanges per policy.
• Maintain a safe, clean, and organized checkout area and assist with merchandising.

Skills

Retail experience

Front end equipment operation

Mobile retail apps

Job description

Sam's West, Inc. in Lathrop, CA is seeking a Front End Associate to deliver member service, operate checkout areas, and process purchases with accuracy.

You will assist members with product selections, handle returns, and ensure a clean, safe, and welcoming shopping environment while following Walmart and Sam's Club policies. This role requires friendly, reliable performance in a fast-paced setting.