Member Experience Specialist

Sam's East, Inc.; Albuquerque (NM); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Walmart operates Sam's Club facilities and seeks teammates to deliver exceptional member service at the front end. You will handle purchases, assist with payments, returns, refunds, and exchanges, and guide members in using self-checkout and mobile apps. Maintain a safe, organized area and promote products and services.

The role emphasizes strong teamwork, adherence to safety standards, and the ability to train others on processes and new technology. Benefits are provided for eligible associates.

Qualifications

• Retail experience including operating front end equipment (cash register) and handling POS transactions.
• Willingness to work with mobile retail applications and digital checkout tools.
• Ability to provide timely member service and resolve issues in a fast-paced retail setting.

Responsibilities

• Provide member service at checkout and resolve issues.
• Assist with payments, returns, refunds, and exchanges according to policy.
• Promote Sam's Club products and services to members.
• Guide members on using self-service technology and tools.
• Maintain a safe and organized checkout area and assist with merchandise stocking.

Skills

RetailExperience

CashRegisterOperation

MobileRetailApps

Tools

Mobile retail apps

POS systems

Job description

Walmart operates Sam's Club facilities and seeks teammates to deliver exceptional member service at the front end. You will handle purchases, assist with payments, returns, refunds, and exchanges, and guide members in using self-checkout and mobile apps. Maintain a safe, organized area and promote products and services.

The role emphasizes strong teamwork, adherence to safety standards, and the ability to train others on processes and new technology. Benefits are provided for eligible associates.