Member Experience Specialist — Front End

Walmart Inc.; Kokomo (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits including medical, 60%

401(k)

Paid time off benefits

Job summary

Sam's Club in Kokomo, IN is seeking a member services associate to provide friendly service, maintain the checkout area, resolve member questions, promote Sam's Club products, and assist with payments, returns, and exchanges.

You will guide members on self-service technology, help locate merchandise, keep aisles organized, and participate in safety procedures while delivering training on new programs and tools.

Qualifications

• Retail experience including operating front end equipment (for example, cash register).
• Working with mobile retail applications.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Resolves member issues and concerns.
• Promotes Sam's Club products and services.
• Provides guidance and support to members regarding self-service technology.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies.
• Follows company safety standards and conducts safety sweeps.
• Maintains entrance areas.
• Acknowledges members and verifies membership cards.

Skills

Retail experience

Mobile apps

Job description

Sam's Club in Kokomo, IN is seeking a member services associate to provide friendly service, maintain the checkout area, resolve member questions, promote Sam's Club products, and assist with payments, returns, and exchanges.

You will guide members on self-service technology, help locate merchandise, keep aisles organized, and participate in safety procedures while delivering training on new programs and tools.