Member Experience Specialist

Sam's Club; Indianapolis (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Indianapolis, IN is seeking a Front End Associate to deliver member service, operate checkout lanes, and assist with purchases and returns while promoting store programs. You will greet members, verify memberships, and guide them to self-checkout options, ensuring a fast, friendly shopping experience.

Responsibilities include maintaining the checkout area, processing transactions, following safety procedures, training new associates, and supporting merchandising and security as

Qualifications

• Retail experience including operating front end equipment (cash register).
• Familiarity with mobile retail applications is a plus.

Responsibilities

• Provides member service and resolves member issues.
• Maintains checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges.
• Promotes Sam's Club products and services and guides self-service tech.
• Follows safety standards and reports unsafe situations.

Skills

Retail experience

Cash register

Mobile retail apps

Job description

Sam's Club in Indianapolis, IN is seeking a Front End Associate to deliver member service, operate checkout lanes, and assist with purchases and returns while promoting store programs. You will greet members, verify memberships, and guide them to self-checkout options, ensuring a fast, friendly shopping experience.

Responsibilities include maintaining the checkout area, processing transactions, following safety procedures, training new associates, and supporting merchandising and security as