Member Experience Specialist

Sam's East, Inc.; Fort Wayne (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Employee discounts

Job summary

Sam's Club in Fort Wayne, IN is seeking a front-line associate to support member services and store operations. You will assist with purchases, payments, returns, and exchanges, and help members with self-service technology.

The role emphasizes promoting products, locating merchandise, and maintaining a safe, organized checkout area. A strong focus on customer service and teamwork is required.

Qualifications

• Minimum Qualifications are listed below in the ad.
• Retail experience and ability to operate front-end equipment are expected.
• Experience with mobile retail apps is a plus.

Responsibilities

• Provide member service at the front of the store.
• Process transactions and handle payments, returns, and exchanges.
• Promote Sam's Club products and services.
• Assist members with using self-service technology.
• Maintain clean and safe checkout areas and assist with merchandising.

Skills

Retail experience

Front-end equipment

Tools

Mobile retail apps

Job description

Sam's Club in Fort Wayne, IN is seeking a front-line associate to support member services and store operations. You will assist with purchases, payments, returns, and exchanges, and help members with self-service technology.

The role emphasizes promoting products, locating merchandise, and maintaining a safe, organized checkout area. A strong focus on customer service and teamwork is required.