Member Experience Specialist

Sam's East, Inc.; Lafayette (IN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off

Employee discounts

Education programs

Job summary

Sam's Club in Lafayette, IN is seeking a Front End Associate to provide member service, process purchases, and maintain the checkout area. You will assist with returns, exchanges, and payments while promoting Sam's Club products and services.

Responsibilities include guiding members about self-service tools, locating merchandise, and keeping the shopping area safe and organized. The role emphasizes strong customer interaction and adherence to safety standards.

Qualifications

• Retail experience with front-end equipment (e.g., cash register).
• Familiarity with mobile retail applications and POS systems.

Responsibilities

• Provide member service and resolve member issues.
• Maintain the checkout area and process purchases.
• Assist with returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services to members.
• Ensure safety and security procedures are followed.

Skills

Retail experience

Front end equipment operation

Mobile retail apps familiarity

Tools

Cash register system

Job description

Sam's Club in Lafayette, IN is seeking a Front End Associate to provide member service, process purchases, and maintain the checkout area. You will assist with returns, exchanges, and payments while promoting Sam's Club products and services.

Responsibilities include guiding members about self-service tools, locating merchandise, and keeping the shopping area safe and organized. The role emphasizes strong customer interaction and adherence to safety standards.