Member Experience Specialist - Front Desk & Tour Lead

United FP; Cross Lanes (WV); On-site; USD 30,000 - 40,000; Full time

Job summary

A fitness center in Cross Lanes, WV, is looking for a Member Services Representative to create a positive experience for members by providing exceptional customer service. Responsibilities include greeting members, managing front desk tasks, handling phone inquiries, and maintaining club cleanliness. Ideal candidates should have a customer service background, a passion for fitness, and demonstrate reliability and positivity. Join a growing team dedicated to inspiring and motivating members to achieve their health goals.

Qualifications

• Customer service background preferred.
• A passion for fitness and health.
• Must be 18 years or older.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities, including answering phones.
• Assist in maintaining the cleanliness of the club.

Skills

Customer service

Basic computer proficiency

Empathy

Positive attitude

Job description

A fitness center in Cross Lanes, WV, is looking for a Member Services Representative to create a positive experience for members by providing exceptional customer service. Responsibilities include greeting members, managing front desk tasks, handling phone inquiries, and maintaining club cleanliness. Ideal candidates should have a customer service background, a passion for fitness, and demonstrate reliability and positivity. Join a growing team dedicated to inspiring and motivating members to achieve their health goals.