Front Desk & Member Services Specialist

Planet Fitness; Fargo (ND); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Health, Dental and Vision Insurance

Free Membership for self and one family member or friend

Job summary

A leading gym franchise is seeking a Customer Service Representative in Fargo, ND. In this role, you will create a positive experience for members and prospective members through superior customer service. The responsibilities include handling front desk tasks, greeting potential members, and resolving membership issues while maintaining a clean environment. Ideal candidates will have strong customer service skills and a basic understanding of computer operations. Join our dynamic team for a rewarding career with multiple benefits including a flexible schedule.

Qualifications

• Strong customer service skills with a focus on exceeding customer needs.
• Basic computer proficiency.
• Honesty and a good work ethic.

Responsibilities

• Greet potential members and provide excellent customer experiences.
• Handle front desk tasks including answering phone calls and member check-ins.
• Assist in resolving member service issues as required.

Skills

Customer Service Skills

Communication Skills

Problem Solving

Job description

A leading gym franchise is seeking a Customer Service Representative in Fargo, ND. In this role, you will create a positive experience for members and prospective members through superior customer service. The responsibilities include handling front desk tasks, greeting potential members, and resolving membership issues while maintaining a clean environment. Ideal candidates will have strong customer service skills and a basic understanding of computer operations. Join our dynamic team for a rewarding career with multiple benefits including a flexible schedule.