Member Experience Specialist – Front Desk & Service

Planet Fitness, Inc.; Waco (TX); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

MyFlexPay

Black Card Membership

EAP

Paid Time Off

Paid Parental Leave

Health Insurance

Job summary

Planet Fitness, Inc. is seeking enthusiastic team players for front desk roles at our Austin-area franchise. You’ll welcome members, assist with sign-ups, and guide tours while maintaining a clean, safe club environment.

Strong customer service and reliability are essential for this full-time position. As part of a growing network, you can build your career from front desk to supervisory roles, with benefits including paid time off, health insurance, and employee programs designed to support

Qualifications

• Customer service experience preferred.
• High School diploma or GED required.
• Must be 18 years or older.

Responsibilities

• Check members into the system.
• Give tours to prospective members and assist with sign-up.
• Update member accounts as needed.
• Respond to member questions promptly and professionally.
• Perform detailed cleaning of the facility.

Skills

Customer service

Punctuality

Reliability

Diplomacy

Positive attitude

Education

High School diploma/GED

Job description

Planet Fitness, Inc. is seeking enthusiastic team players for front desk roles at our Austin-area franchise. You’ll welcome members, assist with sign-ups, and guide tours while maintaining a clean, safe club environment.

Strong customer service and reliability are essential for this full-time position. As part of a growing network, you can build your career from front desk to supervisory roles, with benefits including paid time off, health insurance, and employee programs designed to support