Member Experience Specialist - Front Desk & Membership Sales

Epic Crunch Jobs; Yukon, Northern (OK, KY); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Competitive pay

Career advancement opportunities

Job summary

Crunch Fitness – Undefeated Tribe in Yukon, Oklahoma seeks a Member Services Representative to be the face of the club, delivering exceptional customer service to members and guests. You will assist with membership sales, check-ins, and product promotions while maintaining a welcoming front desk and promoting programs like group fitness and tanning.

The role includes supporting new member enrollments, keeping the club “grand-opening ready,” and ensuring a clean, high-energy environment aligned

Qualifications

• Customer-focused service provided to members and guests.
• Experience in membership sales and front desk operations.
• Ability to answer phones and manage front desk duties.

Responsibilities

• Provide exceptional customer service and greet members and guests.
• Assist with membership sales, check-ins, and product promotions.
• Maintain front desk operations and support club cleanliness and programs like group fitness and tanning.
• Assist with new member enrollments and keep the club grand-opening ready.

Skills

Customer service

Membership sales

Front desk operations

Phone handling

Promotions

Hospitality

Job description

Crunch Fitness – Undefeated Tribe in Yukon, Oklahoma seeks a Member Services Representative to be the face of the club, delivering exceptional customer service to members and guests. You will assist with membership sales, check-ins, and product promotions while maintaining a welcoming front desk and promoting programs like group fitness and tanning.

The role includes supporting new member enrollments, keeping the club “grand-opening ready,” and ensuring a clean, high-energy environment aligned