Member Services Specialist - Front Desk & Membership Growth

Epic Crunch Jobs; Tulsa (OK); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Free Crunch Fitness membership

Competitive pay

Career advancement opportunities

Job summary

Crunch Fitness – Undefeated Tribe in Tulsa is seeking a friendly Member Services Representative for overnight shifts. You’ll greet members, perform check-ins, assist with membership sales, and promote programs like tanning and group fitness while keeping front desk operations smooth.

You’ll contribute to a clean, grand-opening ready club, support enrollments, answer phones, and deliver outstanding customer service that drives member satisfaction and retention.

Qualifications

• Exceptional customer service and communication skills.
• Ability to assist with membership sales and front desk operations.

Responsibilities

• Greet members and guests quickly with a friendly, professional demeanor.
• Handle check-ins, phone calls, and front desk tasks efficiently.
• Promote programs (group fitness, tanning) and assist with memberships.
• Support new member enrollments and maintain club cleanliness.
• Keep the club “grand-opening ready” and assist with promotions.

Job description

Crunch Fitness – Undefeated Tribe in Tulsa is seeking a friendly Member Services Representative for overnight shifts. You’ll greet members, perform check-ins, assist with membership sales, and promote programs like tanning and group fitness while keeping front desk operations smooth.

You’ll contribute to a clean, grand-opening ready club, support enrollments, answer phones, and deliver outstanding customer service that drives member satisfaction and retention.