Member Experience Specialist — Front Desk

Retro Fitness; Neptune City (NJ); On-site; USD 20,664 - 27,552; Part time

Job summary

Retro Fitness in Neptune City is seeking a Front Desk Employee to serve as the face of their outlet. This role requires great communication skills and a positive attitude to ensure a welcoming member experience. Responsibilities include greeting members, resolving issues, and promoting memberships.

Ideal candidates should be punctual, responsible, and preferably have prior sales experience. Compensation starts at $18.00 per hour, with flexible working hours.

Qualifications

• CPR/AED training preferred.
• Successful completion of all Retro University courses.

Responsibilities

• Greet and check in members as they arrive.
• Resolve member issues effectively.
• Handle membership sales and retention.
• Follow up with prospects.
• Sell in-store merchandise.
• Ensure a safe and clean environment.
• Perform opening and closing tasks as scheduled.

Skills

Positive upbeat personality

Effective communication skills

Customer service oriented

Ability to multi-task

Attention to detail

Sales experience in retail

Job description

Retro Fitness in Neptune City is seeking a Front Desk Employee to serve as the face of their outlet. This role requires great communication skills and a positive attitude to ensure a welcoming member experience. Responsibilities include greeting members, resolving issues, and promoting memberships.

Ideal candidates should be punctual, responsible, and preferably have prior sales experience. Compensation starts at $18.00 per hour, with flexible working hours.