Member Experience Specialist — Free Gym Membership Included

Planet Fitness - PF Baseline Fitness; Lafayette (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Employee Appreciation Program

Free Membership

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Lafayette is looking for a Customer Service Representative. This role is vital for ensuring a superior level of service to members and prospective members while handling front desk duties.

The ideal candidate will excel in communication, problem-solving, and must enjoy engaging with a diverse clientele. Full-time or part-time options are available, and this position comes with numerous benefits.

Qualifications

• Strong customer service skills.
• Basic computer proficiency.
• Honesty and good work ethic.

Responsibilities

• Greet potential members and provide excellent customer experience.
• Handle front desk tasks like answering calls and assisting with member check-ins.
• Facilitate member service issues and maintain club cleanliness.

Skills

Customer Service

Active Listening

Problem Solving

Communication

Job description

Planet Fitness - PF Baseline Fitness in Lafayette is looking for a Customer Service Representative. This role is vital for ensuring a superior level of service to members and prospective members while handling front desk duties.

The ideal candidate will excel in communication, problem-solving, and must enjoy engaging with a diverse clientele. Full-time or part-time options are available, and this position comes with numerous benefits.