Member Experience Associate - Free Gym Membership Included

Planet Fitness - PF Baseline Fitness; Zachary (LA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Free Membership

Health, Dental and Vision Insurance

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to ensure a superior customer experience for our members. In this role, you will meet potential members, assist with inquiries, and maintain the cleanliness of the club.

Ideal candidates will showcase strong customer service skills and a commitment to problem-solving. Flexible availability is required, along with the ability to handle physical demands of the job.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Responsibilities

• Greet/meet potential members, providing a great customer experience.
• Answer phone calls to assist with questions or concerns.
• Assist in member check-ins, sign-ups, cancellations.
• Facilitate member services issues and questions.
• Help maintain the neatness/cleanliness of the club.

Skills

Customer Service

Listening

Problem Solving

Communication

Diplomacy

Job description

Planet Fitness - PF Baseline Fitness is seeking a Customer Service Representative to ensure a superior customer experience for our members. In this role, you will meet potential members, assist with inquiries, and maintain the cleanliness of the club.

Ideal candidates will showcase strong customer service skills and a commitment to problem-solving. Flexible availability is required, along with the ability to handle physical demands of the job.