Member Experience Specialist - Free Gym Membership

Planet Fitness; Thibodaux (LA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Advancement Opportunities

Employee Appreciation Program

Job summary

Talentify is looking for a Customer Service Representative to join the team at Planet Fitness in Thibodaux, Louisiana. The role involves providing a superior level of customer service to members and guests while handling front desk tasks such as check-ins and cancellations.

You will also be responsible for resolving member service issues and maintaining the cleanliness of the club. Strong communication and problem-solving skills are essential for success in this position.

Qualifications

• Strong customer service skills are required.
• Basic computer proficiency is necessary.
• Demonstrates honesty and good work ethic.

Responsibilities

• Greet potential members to provide a great customer experience.
• Answer phone calls to assist members with questions.
• Facilitate member services issues as needed.

Skills

Customer Service

Listening

Problem Solving

Communication

Job description

Talentify is looking for a Customer Service Representative to join the team at Planet Fitness in Thibodaux, Louisiana. The role involves providing a superior level of customer service to members and guests while handling front desk tasks such as check-ins and cancellations.

You will also be responsible for resolving member service issues and maintaining the cleanliness of the club. Strong communication and problem-solving skills are essential for success in this position.