Member Experience Specialist

Planet Fitness; Beverly Knoll (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Planet Fitness in Louisiana is seeking a Member Services Representative to welcome members, maintain a clean, judgment-free environment, and deliver exceptional service. You will lead tours for prospective members and assist with enrollment at the welcome desk, contributing to a friendly, energetic gym culture.

The role requires reliability, a positive attitude, and the ability to lift up to 50 lbs. Shift schedules include evenings, weekends, and holidays as needed to support club operations.

Qualifications

• Minimum 18 years of age.
• High School diploma or GED.
• Ability to lift up to 50 lbs and stand for long periods.
• Excellent communication and people skills.

Responsibilities

• Provide friendly, judgment-free member service.
• Tour facilities for prospective members.
• Assist with member enrollment at the welcome desk.
• Maintain a clean, welcoming club environment.
• Support team with daily club operations.

Skills

Customer service orientation

Team player

High energy

Sales/Enrollment

Education

High School diploma or GED

Job description

Planet Fitness in Louisiana is seeking a Member Services Representative to welcome members, maintain a clean, judgment-free environment, and deliver exceptional service. You will lead tours for prospective members and assist with enrollment at the welcome desk, contributing to a friendly, energetic gym culture.

The role requires reliability, a positive attitude, and the ability to lift up to 50 lbs. Shift schedules include evenings, weekends, and holidays as needed to support club operations.