Member Experience Specialist — Flexible Schedule & Growth

Absolute Recomp; Frisco (TX); On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Incentive Opportunity

Employee discounts

Flexible schedule

Opportunity for advancement

Job summary

Absolute Recomp is hiring for a Front Desk/Member Experience role at our Frisco, TX location. You will welcome members, handle check-ins, answer inquiries, and educate guests on products while maintaining a high-energy atmosphere.

You will process retail purchases, manage memberships, and support club operations with cleanliness and concierge-level service. A positive attitude and multitasking ability are essential for success in a fast-paced fitness environment.

Qualifications

• High school diploma or equivalent preferred.
• Customer service, hospitality, retail, or fitness experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Comfortable using POS systems and technology.
• Team-oriented with a positive attitude.

Responsibilities

• Welcome members and guests with enthusiasm and professionalism.
• Check members in and assist with account questions.
• Answer phones, emails, and member inquiries.
• Resolve basic member concerns and elevate issues when needed.
• Create a positive, high-energy atmosphere.
• Educate members on supplements, apparel, and promotions.
• Process retail purchases accurately.
• Maintain merchandising standards.
• Restock inventory and communicate low stock.
• Complete assigned cleaning and reset rotations.
• Maintain locker rooms, workout areas, and common spaces.
• Complete opening, mid-day, or closing checklists.
• Follow all operational procedures and safety standards.
• Process memberships, freezes, upgrades, and cancellations.
• Maintain accurate member records.
• Handle cash and POS transactions accurately.

Skills

Customer service

Hospitality

Strong communication

Teamwork

Multitasking

Education

High school diploma or equivalent

Tools

POS systems

Job description

Absolute Recomp is hiring for a Front Desk/Member Experience role at our Frisco, TX location. You will welcome members, handle check-ins, answer inquiries, and educate guests on products while maintaining a high-energy atmosphere.

You will process retail purchases, manage memberships, and support club operations with cleanliness and concierge-level service. A positive attitude and multitasking ability are essential for success in a fast-paced fitness environment.