Front Desk Member Experience Specialist

Talentify; Bellmead (TX); On-site; USD 42,000 - 100,000; Full time

Benefits offered by this job

MyFlexPay

Free Planet Fitness Black Card

Employee Assistance Program (EAP)

Paid Time Off

Paid Parental Leave

Health Insurance

Job summary

Excel Fitness is seeking a front desk team member to deliver exceptional member experiences in a fast-paced club environment. You will check members in, tour prospective members, assist sign-ups, and maintain accurate account updates while upholding cleanliness standards.

We value punctuality, reliability, and diplomacy. This full-time role offers growth potential into management positions as the network expands across TX and beyond.

Qualifications

• High School diploma or GED equivalent required.
• Customer service background preferred.
• Punctuality and reliability is a must.
• Demonstrate diplomacy in all interactions.

Responsibilities

• Provide an exceptional customer service experience.
• Check members into the system.
• Take prospective members on tours and assist sign-up.
• Facilitate updates to member accounts.
• Respond to questions and concerns and escalate as needed.
• Detailed cleaning in all areas of the facility.

Skills

Customer service

Positive attitude

Reliability & punctuality

Diplomacy

Education

High School diploma / GED

Job description

Excel Fitness is seeking a front desk team member to deliver exceptional member experiences in a fast-paced club environment. You will check members in, tour prospective members, assist sign-ups, and maintain accurate account updates while upholding cleanliness standards.

We value punctuality, reliability, and diplomacy. This full-time role offers growth potential into management positions as the network expands across TX and beyond.