Member Experience Specialist – Evenings & Weekend

Planet Fitness; Quakertown (Bucks County); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

Shift-differential pay

PTO

401K Employer match up to 4%

Health Insurance Options

Life Insurance & Short-Term Disability

Employee Assistance Program

Free employee Black Card Membership

Job summary

Planet Fitness is hiring a Customer Service Representative in the Bucks County area. You will greet members, sign up new members, answer questions, and promote our fitness classes in a clean and welcoming club environment.

The role offers growth opportunities, competitive pay with scheduled increases, and benefits including health insurance, 401K, PTO, and employee perks. Must be 18+ with basic computer skills.

Qualifications

• Customer service experience required or preferred.
• High school diploma/GED equivalent preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones and greet/sign up new members; log amenities.
• Promote fitness classes (PE@PF) to members and guests.
• Maintain a clean, sanitized, and safe club environment.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Job description

Planet Fitness is hiring a Customer Service Representative in the Bucks County area. You will greet members, sign up new members, answer questions, and promote our fitness classes in a clean and welcoming club environment.

The role offers growth opportunities, competitive pay with scheduled increases, and benefits including health insurance, 401K, PTO, and employee perks. Must be 18+ with basic computer skills.