Member Experience Specialist — Front End & Tech Tools

Sam's East, Inc.; Stafford (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Disability benefits

Employee discounts

Education assistance

Job summary

Sam's Club in Stafford, TX is seeking a customer-focused associate to manage checkout areas and assist members with purchases and services. You will handle transactions, returns, refunds, and exchanges while guiding members to available services and products.

The role emphasizes service quality, assisting with self-checkout and promoting Walmart/Sam's Club offerings. The position offers competitive hourly wages and benefits.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provide member service and assist with purchases and decisions.
• Process transactions including returns, refunds and exchanges per policy.
• Maintain checkout and self-checkout areas and resolve member issues.
• Promote Sams Club products and services and support self-service technology.

Skills

Retail experience

Mobile retail apps

Job description

Sam's Club in Stafford, TX is seeking a customer-focused associate to manage checkout areas and assist members with purchases and services. You will handle transactions, returns, refunds, and exchanges while guiding members to available services and products.

The role emphasizes service quality, assisting with self-checkout and promoting Walmart/Sam's Club offerings. The position offers competitive hourly wages and benefits.