Member Experience Specialist (Bilingual – Spanish)

Planet Fitness; Wilmington (DE); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading fitness franchise is seeking a Member Services Representative in Wilmington, Delaware, to elevate the member experience through exceptional customer service. Your role includes greeting members, managing front desk activities, and addressing inquiries. Applicants should be bilingual in Spanish and possess a passion for fitness, with strong customer service skills. The position offers a chance to join a growing team focused on creating a Judgement Free Zone while maintaining a clean and welcoming environment. Join us to make a difference in members' lives!

Qualifications

• Must be 18 years or older.
• Customer service background preferred.
• Must have a passion for fitness and health.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Handle front desk activities and answer phones.
• Check members into the system and facilitate sign-ups.
• Maintain cleanliness and perform daily cleaning tasks.

Skills

Bilingual (Spanish)

Exceptional customer service skills

Basic computer proficiency

Positive attitude

Job description

A leading fitness franchise is seeking a Member Services Representative in Wilmington, Delaware, to elevate the member experience through exceptional customer service. Your role includes greeting members, managing front desk activities, and addressing inquiries. Applicants should be bilingual in Spanish and possess a passion for fitness, with strong customer service skills. The position offers a chance to join a growing team focused on creating a Judgement Free Zone while maintaining a clean and welcoming environment. Join us to make a difference in members' lives!