Part-Time Member Experience Specialist

Planet Fitness; Wilmington (DE); On-site; USD 16,531 - 20,664; Part time

Job summary

A leading fitness company is seeking a Part Time Member Services Representative located in Wilmington, Delaware. This role is focused on providing exceptional customer service to members and guests. Responsibilities include greeting members, handling front desk activities, and addressing member concerns. The ideal candidate will have a customer service background, a passion for health, and a positive attitude. This is an in-person role where punctuality and reliability are essential.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• Punctuality and reliability is a must.
• Must be 18 years of age or older.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle all front desk related activities.
• Check members into the system and assist with sign-ups.
• Respond to member questions and concerns professionally.
• Maintain cleanliness of the club.

Skills

Customer service background

Basic computer proficiency

Exceptional customer service skills

Strong listening skills

Problem-solving ability

Positive attitude

Job description

A leading fitness company is seeking a Part Time Member Services Representative located in Wilmington, Delaware. This role is focused on providing exceptional customer service to members and guests. Responsibilities include greeting members, handling front desk activities, and addressing member concerns. The ideal candidate will have a customer service background, a passion for health, and a positive attitude. This is an in-person role where punctuality and reliability are essential.