Bilingual Member Experience Specialist

Planet Fitness; Wilmington (DE); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Team environment

Opportunities for advancement

Job summary

A prominent fitness center in Wilmington seeks a Member Services Representative to enhance the member experience. Responsibilities include greeting members, managing front desk tasks, and maintaining cleanliness. Ideal candidates should be bilingual in Spanish, have a customer service background, and a passion for fitness. This role requires exceptional communication skills, punctuality, and reliability. Join a team that values positivity and creates a welcoming environment for all members.

Qualifications

• Exceptional customer service skills; able to interact positively with members and co-workers.
• Must be 18 years of age or older.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities, including answering phones.
• Assist in maintaining cleanliness of the club.

Skills

Bilingual (Spanish)

Customer service skills

Basic computer proficiency

Positive attitude

Strong listening

Job description

A prominent fitness center in Wilmington seeks a Member Services Representative to enhance the member experience. Responsibilities include greeting members, managing front desk tasks, and maintaining cleanliness. Ideal candidates should be bilingual in Spanish, have a customer service background, and a passion for fitness. This role requires exceptional communication skills, punctuality, and reliability. Join a team that values positivity and creates a welcoming environment for all members.