Member Experience Specialist

Walmart Inc.; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education program

Job summary

Sam's Club in Wilkes-Barre, PA is hiring for a role focused on member service at the front end. The position involves maintaining the checkout area, processing purchases, and assisting members with self-service technology, while promoting products and ensuring a safe shopping environment.

Responsibilities include handling payments and exchanges per policy, assisting with training of new associates, and maintaining overall store standards.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications is preferred.
• Strong customer service and merchandising awareness.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and processes purchases, returns, refunds, and exchanges.
• Promotes Sam's Club products and assists with self-service technology guidance.
• Maintains entrance/exit areas and ensures safety and compliance.
• Assists with training and rollout of new programs for associates.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Wilkes-Barre, PA is hiring for a role focused on member service at the front end. The position involves maintaining the checkout area, processing purchases, and assisting members with self-service technology, while promoting products and ensuring a safe shopping environment.

Responsibilities include handling payments and exchanges per policy, assisting with training of new associates, and maintaining overall store standards.