Member Experience Specialist

Sam's Club; Greensburg (Westmoreland County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k) plan / stock purchase

Paid time off and leave benefits

Employee discounts

Job summary

Sam's Club in Greensburg, PA is hiring for a front-end associate to provide exceptional member service, operate checkout areas, and assist members with purchases and returns. You will promote products, guide members on self-checkout tools, and help maintain a safe, efficient shopping environment.

The role requires adapting to store policies, handling payments and exchanges, and supporting teammates through training and process improvements as part of a busy retail team.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and resolves member issues and concerns.
• Maintains the checkout area and processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to policies.
• Promotes Sam's Club products and services and guides members on self-service tools.

Skills

Retail experience

Front end equipment

Mobile retail apps

Tools

Cash register

Job description

Sam's Club in Greensburg, PA is hiring for a front-end associate to provide exceptional member service, operate checkout areas, and assist members with purchases and returns. You will promote products, guide members on self-checkout tools, and help maintain a safe, efficient shopping environment.

The role requires adapting to store policies, handling payments and exchanges, and supporting teammates through training and process improvements as part of a busy retail team.