Member Experience Specialist – Full-Time

Zeal Credit Union

Detroit (MI)

On-site

USD 32,000 - 42,000

Full time

7 days ago
Be an early applicant
Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k)
Life Insurance
Paid Time Off
Sick Time
Paid Holidays

Job summary

Zeal Credit Union in Detroit, MI is seeking a Full-Time Member Service Representative to serve our members with daily transactions and high-quality service. This onsite role emphasizes accurate cash handling, account openings, and loan intake to support our member goals.

You will educate members about our products, build lasting relationships, and join a fun, high-performance team committed to exceptional service and community impact.

Qualifications

  • 6 months of customer service experience.
  • Passion for helping others.
  • Strong problem-solving skills.
  • Initiative taker.
  • Excellent communication skills.
  • High attention to detail.
  • Punctuality and regular onsite attendance.

Responsibilities

  • Balance drawer accurately and securely.
  • Open new accounts for members.
  • Facilitate loan intake and processing.
  • Educate members about Zeal Credit Union products and services to help meet financial goals.
  • Build lasting relationships with members through proactive service.

Skills

Customer service experience
Passion for helping others
Problem-solving
Initiative
Communication skills
Attention to detail
Punctuality & attendance

Job description

Zeal Credit Union in Detroit, MI is seeking a Full-Time Member Service Representative to serve our members with daily transactions and high-quality service. This onsite role emphasizes accurate cash handling, account openings, and loan intake to support our member goals.

You will educate members about our products, build lasting relationships, and join a fun, high-performance team committed to exceptional service and community impact.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Member Experience Specialist
Member Experience Specialist

Zealcu • Michigan

On-site
USD 32,000 - 42,000
Medical Insurance
Dental Insurance
Vision Insurance
+5
Member Service Pro: Elevate Member Experience
Member Service Pro: Elevate Member Experience

Zealcu • Detroit (MI)

On-site
USD 32,000 - 46,000
Medical
Dental
Vision
+5
Member Experience Specialist (In-Branch Banking)
Member Experience Specialist (In-Branch Banking)

Zealcu • Westland (MI)

On-site
USD 32,000 - 42,000
Medical
Dental
Vision
+5
Onsite Member Experience Specialist (Southfield)
Onsite Member Experience Specialist (Southfield)

Zealcu • Detroit (MI)

On-site
USD 36,000 - 45,000
Medical
Dental
Vision
+5
Member Service Specialist - Onsite Banking Impact
Member Service Specialist - Onsite Banking Impact

Zealcu • Michigan

On-site
USD 32,000 - 48,000
Medical
Dental
Vision
+5
Onsite Member Service Advocate
Onsite Member Service Advocate

Zeal Credit Union • Livonia (MI)

On-site
USD 32,000 - 45,000
Medical
Dental
Vision
+5
Member Service Representative
Member Service Representative

Zeal Credit Union • Detroit (MI)

On-site
USD 32,000 - 42,000
Medical insurance
Dental insurance
Vision insurance
+5
Member Service Specialist
Member Service Specialist

Zeal Credit Union • Detroit (MI)

On-site
USD 33,000 - 42,000
Medical
Dental
Vision
+5
Full-Time Member Service Champion
Full-Time Member Service Champion

Zealcu • Livonia (MI), Northern (KY)

Hybrid
USD 36,000 - 48,000
Medical
Dental
Vision
+5
Member Service Specialist
Member Service Specialist

Zealcu • Detroit (MI)

On-site
USD 36,000 - 45,000
Medical
Dental
Vision
+5