Member Experience Specialist

Sam's East, Inc.; Tupelo (MS); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Company discounts

Live Better U education program

Job summary

Sam's East, Inc. in Tupelo, MS is hiring a frontline associate for Sam's Club. You will provide member service, operate the checkout area, and assist members with purchases, returns, and exchanges while promoting club products and services.

You will guide members on self-service technology, participate in safety checks, and help maintain a clean, safe store environment. Training and continuous improvement opportunities are available.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Experience with mobile retail applications and self-service technology.

Responsibilities

• Provide member service and resolve member issues.
• Maintain checkout and entrance/exit areas.
• Process purchases, returns, refunds, and exchanges per policies.
• Promote Sam's Club products and services to members.
• Assist with training of frontline associates on processes and procedures.

Skills

Retail experience

Mobile apps usage

Tools

POS system

Mobile applications

Job description

Sam's East, Inc. in Tupelo, MS is hiring a frontline associate for Sam's Club. You will provide member service, operate the checkout area, and assist members with purchases, returns, and exchanges while promoting club products and services.

You will guide members on self-service technology, participate in safety checks, and help maintain a clean, safe store environment. Training and continuous improvement opportunities are available.