Member Experience Specialist

Sam's Club; Madison (MS); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Employee discounts

Job summary

Sam's Club in Madison, MS is seeking a front-line Associate to deliver member service, process purchases, and assist with payments, returns, and exchanges. You will maintain checkout areas, advise members on products, and support merchandising while promoting Sam’s Club services.

The role emphasizes safety, integrity, and teamwork; candidates should be comfortable using mobile retail apps and front-end equipment in a fast-paced environment.

Qualifications

• Retail experience including operating front-end equipment such as a cash register.
• Experience using mobile retail applications is preferred.

Responsibilities

• Provide member service and resolve member issues.
• Process member purchases and assist with payments, returns, refunds, and exchanges.
• Maintain the checkout area and assist with merchandising.
• Train frontline associates on processes and new technology.
• Ensure safety and security compliance and observe company policies.

Skills

Retail experience

Front end equipment

Job description

Sam's Club in Madison, MS is seeking a front-line Associate to deliver member service, process purchases, and assist with payments, returns, and exchanges. You will maintain checkout areas, advise members on products, and support merchandising while promoting Sam’s Club services.

The role emphasizes safety, integrity, and teamwork; candidates should be comfortable using mobile retail apps and front-end equipment in a fast-paced environment.