Member Experience & Front-End Specialist

Sam's Club; Midwest City (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) planning

Paid time off

Job summary

Sam's Club in Midwest City, OK, is seeking a front-line member associate to assist shoppers, operate the checkout area, and resolve member issues. You will guide customers on self-checkout and handle payments, returns, and exchanges while promoting Club services.

Responsibilities include maintaining store entry and exit areas, ensuring safety, and supporting training for new associates on processes and tools. The role emphasizes courtesy, accuracy, and teamwork in a fast-paced environment.

Qualifications

• Customer service experience with members or customers.
• Ability to operate checkout equipment and process payments.
• Experience assisting shoppers with product location and selection.

Responsibilities

• Provide member service at the front end and maintain checkout area.
• Resolve member issues and concerns and promote Sam's Club products and services.
• Guide members on self-service technology and assist with payments, returns, and exchanges.

Skills

Customer service

Cash handling

Merchandise assistance

Self-service guidance

Tools

POS systems

Job description

Sam's Club in Midwest City, OK, is seeking a front-line member associate to assist shoppers, operate the checkout area, and resolve member issues. You will guide customers on self-checkout and handle payments, returns, and exchanges while promoting Club services.

Responsibilities include maintaining store entry and exit areas, ensuring safety, and supporting training for new associates on processes and tools. The role emphasizes courtesy, accuracy, and teamwork in a fast-paced environment.