Member Services Specialist - Frontline & Tech Help

Sam's East, Inc.; Tulsa (OK); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase

Life insurance

Paid time off

Parental leave

Family care leave

Bereavement

Jury duty

Voting

Education benefits

Job summary

Walmart in Tulsa, OK is seeking a customer-focused associate to support members at the front end. You will operate checkout equipment, process purchases, and assist with payments, returns, and exchanges while upholding store policies and safety standards.

Responsibilities include guiding members, locating products, and promoting Sam's Club offerings. This role requires teamwork and adherence to loss prevention and security procedures.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience working with mobile retail applications.

Responsibilities

• Provides member service and assists with purchases and payments.
• Maintains checkout area and processes returns, exchanges, and refunds per policy.
• Aids members with product selection and locating items.
• Promotes Sam's Club products and services and helps with self-service technology.

Skills

Retail experience

Front-end equipment operations

Mobile retail apps

Job description

Walmart in Tulsa, OK is seeking a customer-focused associate to support members at the front end. You will operate checkout equipment, process purchases, and assist with payments, returns, and exchanges while upholding store policies and safety standards.

Responsibilities include guiding members, locating products, and promoting Sam's Club offerings. This role requires teamwork and adherence to loss prevention and security procedures.