Member Experience Specialist

Walmart Inc.; Town of Fishkill (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Paid time off

Live Better U tuition coverage

Employee discounts

Job summary

Sam's Club in Fishkill, NY is hiring for an Associate to provide member service at the front end, maintain the checkout area, and process transactions. You will promote Sam's Club products and assist members with self-service technology.

This role involves handling payments, returns, refunds, and exchanges according to store policies. You will also help train new Frontline Services associates, ensure a safe shopping environment, and support merchandising and safety procedures as part of daily

Qualifications

• Retail experience including operating front end equipment and mobile retail apps.

Responsibilities

• Provides member service and maintains the checkout area.
• Resolves member issues and processes purchases.
• Promotes Sam's Club products and services.
• Guides members on self-service technology.
• Assists with payments, returns, refunds, and exchanges.
• Follows safety standards and conducts safety sweeps.
• Maintains merchandise and assists with stocking and zones area.
• Trains new associates on processes and tools.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Sam's Club in Fishkill, NY is hiring for an Associate to provide member service at the front end, maintain the checkout area, and process transactions. You will promote Sam's Club products and assist members with self-service technology.

This role involves handling payments, returns, refunds, and exchanges according to store policies. You will also help train new Frontline Services associates, ensure a safe shopping environment, and support merchandising and safety procedures as part of daily