Member Experience Specialist

Sam's Club; City of Middletown (NY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and…

401(k) and stock purchase

Paid time off and family leave

Job summary

Sam's Club in Middletown, NY is hiring a Retail Associate to provide member service, process purchases, and support self-service technology. You will maintain checkout areas, assist with returns, and help members make purchasing decisions.

The role requires following safety standards, protecting assets, training new front-line staff, and contributing to a safe, welcoming shopping environment. The job offers competitive pay and benefits.

Qualifications

• Retail experience with front-end equipment (cash register) is preferred.
• Familiarity with mobile retail applications is beneficial.
• Ability to assist members with purchases and product selection.

Responsibilities

• Provide member service and resolve member issues at the checkout area.
• Process member purchases, returns, refunds, and exchanges per policies.
• Maintain a safe and organized checkout and merchandise areas.

Skills

Retail experience

Front-end equipment (POS)

Mobile retail apps

Tools

Cash register

Job description

Sam's Club in Middletown, NY is hiring a Retail Associate to provide member service, process purchases, and support self-service technology. You will maintain checkout areas, assist with returns, and help members make purchasing decisions.

The role requires following safety standards, protecting assets, training new front-line staff, and contributing to a safe, welcoming shopping environment. The job offers competitive pay and benefits.