Member Experience Specialist

Core Credit Union Ltd.; Statesboro (GA); Vor Ort; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

CORE Credit Union is seeking a dedicated Member Service Representative to assist members with everyday banking transactions and guide them on products and services that support their financial goals.

This full-time, on-site role in Statesboro, GA involves opening accounts, processing applications, answering phones, and documenting interactions while maintaining accuracy and confidentiality.

Qualifikationen

• Strong customer service and communication with diverse members.
• Proficient phone etiquette with clear speaking and active listening.
• Solid computer literacy to use banking software and digital tools.
• Basic understanding of savings, loans, and general banking concepts.
• Attention to detail and accuracy in handling transactions and records.
• On-site work in Statesboro, GA with team collaboration.

Aufgaben

• Handle everyday banking transactions: deposits, withdrawals, loan payments.
• Open and maintain accounts and process applications.
• Answer phones and respond to member questions.
• Document interactions and follow policies to ensure high-quality service.

Kenntnisse

Customer service

Communication

Phone etiquette

Computer literacy

Finance basics

Attention to detail

Ausbildung

High school diploma or equivalent

Business/Finance education (preferred)

Jobbeschreibung

CORE Credit Union is seeking a dedicated Member Service Representative to assist members with everyday banking transactions and guide them on products and services that support their financial goals.

This full-time, on-site role in Statesboro, GA involves opening accounts, processing applications, answering phones, and documenting interactions while maintaining accuracy and confidentiality.