Member Solutions Specialist

Credit Union of Georgia; Jasper (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Credit Union of Georgia is seeking a motivated Member Solutions Representative at the Pickens Branch to deliver exceptional member service. You will assist with account inquiries, openings and daily transactions while guiding members through available products and services.

You will support a smooth JournEASE experience, resolve questions, and collaborate with the team to maintain compliance and quality service in a fast-paced branch setting.

Qualifications

• At least 1 year of teller and/or cashier experience.
• 3+ years practical work experience.
• High school diploma or GED required.
• College degree preferred.

Responsibilities

• Uphold brand standards and maintain the journEASE member experience.
• Assist members with opening and closing accounts; answer questions.
• Perform routine member transactions: deposits, withdrawals, loan payments, transfers, check cashing.
• Cross-sell products and services to deepen member relationships.

Skills

Customer service

Cash handling

Cross-selling

Education

High school diploma or GED

College degree preferred

Job description

Credit Union of Georgia is seeking a motivated Member Solutions Representative at the Pickens Branch to deliver exceptional member service. You will assist with account inquiries, openings and daily transactions while guiding members through available products and services.

You will support a smooth JournEASE experience, resolve questions, and collaborate with the team to maintain compliance and quality service in a fast-paced branch setting.