Member Experience Specialist

Sam's West, Inc.; Shakopee (MN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits (medical, vision, and牙

401(k) and stock purchase

Paid time off

Disability insurance

Company discounts

Adoption and surrogacy assistance

Military Leave Pay

Job summary

Sam's Club in Shakopee, MN is seeking a friendly retail associate to assist members with purchases, returns, and exchanges, while maintaining the self-checkout area and ensuring a positive shopping experience.

You will help members locate merchandise, answer questions, and promote available Sam's Club services. This role emphasizes customer service and adherence to store policies and security procedures.

Qualifications

• Retail experience including operating front end equipment such as cash registers.
• Familiarity with mobile retail applications is a plus.

Responsibilities

• Assist members with purchases, returns, refunds and exchanges per policy.
• Maintain exit areas and review member receipts to provide service.
• Support self-checkout area and help members with using self-service technology.
• Promote Sam's Club products and services and protect assets by following security practices.

Skills

Customer service

Cash handling

Merchandising

Mobile apps

POS systems

Tools

Self-checkout system

Job description

Sam's Club in Shakopee, MN is seeking a friendly retail associate to assist members with purchases, returns, and exchanges, while maintaining the self-checkout area and ensuring a positive shopping experience.

You will help members locate merchandise, answer questions, and promote available Sam's Club services. This role emphasizes customer service and adherence to store policies and security procedures.