Member Experience Specialist

Sam's Club; San Diego (CA); On-site; USD 40,560 - 57,200; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Life insurance

Disability benefits

Employee discounts

Job summary

Sam’s Club is seeking a front‑line associate at our San Diego, CA location to deliver outstanding member service and operate front‑end equipment. You will assist customers with purchases, returns, and payments while promoting Sam’s Club products and services.

You will also guide members in using self‑service technology and ensure accuracy in transactions. Ideal candidates have retail experience with cash handling and familiarity with mobile retail applications, working in a fast‑paced,

Qualifications

• Minimum qualifications include retail experience and front‑end equipment operation such as a cash register and familiarity with mobile retail applications.

Responsibilities

• Provide member service and maintain the checkout area.
• Resolve member issues and concerns.
• Promote Sam’s Club products and services.
• Guide and support members regarding self-service technology.
• Process member purchases, payments, returns, refunds, and exchanges per policies.

Skills

Cash register operation

Customer service

Mobile retail apps

Tools

Mobile retail apps

Job description

Sam’s Club is seeking a front‑line associate at our San Diego, CA location to deliver outstanding member service and operate front‑end equipment. You will assist customers with purchases, returns, and payments while promoting Sam’s Club products and services.

You will also guide members in using self‑service technology and ensure accuracy in transactions. Ideal candidates have retail experience with cash handling and familiarity with mobile retail applications, working in a fast‑paced,