Member Experience Specialist

Sam's Club; San Antonio (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off and leave

Job summary

Sam's Club in San Antonio, TX is seeking a front-end associate to deliver friendly member service, maintain the checkout area, and process purchases while supporting self-service technology. You will assist with payments, returns, refunds, and exchanges according to store policies and help customers locate merchandise to meet their needs.

The role involves promoting products, ensuring a safe shopping environment, and contributing to a positive member experience.

Qualifications

• Retail experience including operating front end equipment (cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve issues.
• Maintain checkout area and process purchases.
• Assist with payments, returns, refunds, and exchanges per policy.
• Promote Sam's Club products and services and assist with self-service technology.

Skills

Front-end cash register experience

Mobile retail applications

Job description

Sam's Club in San Antonio, TX is seeking a front-end associate to deliver friendly member service, maintain the checkout area, and process purchases while supporting self-service technology. You will assist with payments, returns, refunds, and exchanges according to store policies and help customers locate merchandise to meet their needs.

The role involves promoting products, ensuring a safe shopping environment, and contributing to a positive member experience.