Member Experience & Frontline Services Specialist

Sam's Club; San Angelo (TX); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Live Better U education benefit

Job summary

Sam's Club is seeking a front-end associate in San Angelo, TX. The role focuses on providing member service, processing purchases, and guiding members with self‑service technology. You will also maintain the checkout area and support returns, refunds, and exchanges per policy.

The position emphasizes promoting products, keeping the store orderly, and ensuring a safe shopping environment while adhering to company safety standards.

Qualifications

• Retail experience required, including operating front-end equipment.
• Experience with mobile retail applications preferred.
• Ability to verify membership and process payments accurately.

Responsibilities

• Provides member service and processes purchases.
• Maintains checkout area and handles returns, refunds, and exchanges.
• Promotes Sam's Club products and services to members.
• Guides members on self-service technology and transactions.
• Ensures a safe, clean, and organized shopping environment.

Skills

Customer service

Cash handling

Front-end systems

Tools

POS system

Job description

Sam's Club is seeking a front-end associate in San Angelo, TX. The role focuses on providing member service, processing purchases, and guiding members with self‑service technology. You will also maintain the checkout area and support returns, refunds, and exchanges per policy.

The position emphasizes promoting products, keeping the store orderly, and ensuring a safe shopping environment while adhering to company safety standards.