Member Experience Specialist

Planet Fitness - St. Petersburg; Saint Petersburg (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent fitness center is looking for a Member Services Representative in Saint Petersburg, Florida. This role involves providing top-notch customer service to members and guests, handling front desk operations, and maintaining a welcoming environment. Ideal candidates should have a customer service background, exhibit a passion for fitness, and possess strong listening skills. This position offers an exciting opportunity to contribute positively to the member experience and join a fast-growing fitness franchise.

Qualifications

• Customer service background preferred.
• Show a passion for fitness and health.
• Punctual and reliable is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities including checking in members.
• Respond to member questions and concerns in a timely manner.

Skills

Customer service skills

Strong listening

Positive attitude

Basic computer proficiency

Job description

A prominent fitness center is looking for a Member Services Representative in Saint Petersburg, Florida. This role involves providing top-notch customer service to members and guests, handling front desk operations, and maintaining a welcoming environment. Ideal candidates should have a customer service background, exhibit a passion for fitness, and possess strong listening skills. This position offers an exciting opportunity to contribute positively to the member experience and join a fast-growing fitness franchise.