Member Experience Specialist

Sam's Club; Saint Cloud (MN); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Education program (Live Better U)

Job summary

Sam's Club in Saint Cloud, MN is seeking a front-end associate to deliver member service, process purchases, and assist with payments and returns. You will guide members on self-service technology, maintain the checkout area, and help locate merchandise while promoting Sam's Club products and services.

The role emphasizes safety, accuracy, and proactive member engagement. Part of a team dedicated to a safe shopping environment, you will observe policies, train others on processes, and support

Qualifications

• Retail experience including operating front end equipment such as a cash register.
• Experience with mobile retail applications preferred.
• Ability to assist members with purchases and using self-service technology.

Responsibilities

• Provide member service and assist with payments, returns, refunds, and exchanges.
• Maintain checkout area and organize merchandise.
• Resolve member issues and concerns and guide self-service technology.

Skills

Cash register

Mobile apps

Retail experience

Job description

Sam's Club in Saint Cloud, MN is seeking a front-end associate to deliver member service, process purchases, and assist with payments and returns. You will guide members on self-service technology, maintain the checkout area, and help locate merchandise while promoting Sam's Club products and services.

The role emphasizes safety, accuracy, and proactive member engagement. Part of a team dedicated to a safe shopping environment, you will observe policies, train others on processes, and support