Member Experience Specialist

Planet Fitness-United Fitness Partners; Gilbert (AZ); On-site; USD 19,000 - 30,000; Full time

Job summary

Planet Fitness-United Fitness Partners is hiring a Member Services Representative in Gilbert, AZ. You will be the friendly face at the welcome desk, delivering a high-energy, judgment-free environment that supports members in achieving their fitness goals.

You’ll introduce members to Black Card amenities, assist with tours and enrollment, and contribute to a clean, welcoming club culture. Applicants must be 18+, pass a background check, and be dependable.

Qualifications

• Minimum 18 years old.
• Passion for helping others.
• Ability to lift up to 50 lbs and perform physical tasks.
• On-time dependability.

Responsibilities

• Provide members with an unprecedented experience at the welcome desk and greet/farewell members.
• Encourage and support members in achieving their fitness goals.
• Introduce members to Black Card amenities.
• Assist with fun energetic tours, member enrollment, and club responsibilities.
• Be a leader, stay positive, and help create a fun environment.

Skills

Customer service

High energy

People orientation

Education

High School diploma or GED

Job description

Planet Fitness-United Fitness Partners is hiring a Member Services Representative in Gilbert, AZ. You will be the friendly face at the welcome desk, delivering a high-energy, judgment-free environment that supports members in achieving their fitness goals.

You’ll introduce members to Black Card amenities, assist with tours and enrollment, and contribute to a clean, welcoming club culture. Applicants must be 18+, pass a background check, and be dependable.