Member Experience Specialist (Gym)

Planet Fitness-United Fitness Partners; Gilbert (AZ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

PF Black Card membership

Opportunities for growth

Job summary

Planet Fitness-United Fitness Partners in Gilbert, AZ is seeking a dedicated Member Services Representative to deliver a welcoming, high-energy member experience in a clean, judgment-free gym.

You will support members on their fitness journey, enroll new members, and introduce Black Card amenities while collaborating with a friendly club team. The role requires flexibility to work weekends/holidays and a passion for helping others.

Qualifications

• Must be at least 18 years old.
• Passion for helping others.
• Ability to stand, walk, lift up to 50 lbs.
• High School diploma or GED.
• On-time dependability.

Responsibilities

• Provide an unprecedented member experience and support fitness goals.
• Create "raving fans" by delivering +1% customer service.
• Keep the club clean and welcoming.
• Assist with member check-in, tours, enrollment, and other club tasks.
• Introduce members to Black Card amenities.
• Lead with enthusiasm and invite members to participate.
• Schedule may include weekends and holidays.

Job description

Planet Fitness-United Fitness Partners in Gilbert, AZ is seeking a dedicated Member Services Representative to deliver a welcoming, high-energy member experience in a clean, judgment-free gym.

You will support members on their fitness journey, enroll new members, and introduce Black Card amenities while collaborating with a friendly club team. The role requires flexibility to work weekends/holidays and a passion for helping others.