Member Experience Specialist

Planet Fitness-United Fitness Partners; Phoenix (AZ); Presencial; USD 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

PF Black Card membership

Opportunities for growth

Flexible scheduling

Resumo da oferta

Planet Fitness is seeking a Member Services Representative in Phoenix to provide a welcoming, high-energy experience for members. You will greet and assist members, enroll new members, and escort tours in a clean, judgment-free club environment.

You’ll promote PF Black Card amenities and strive to deliver outstanding customer service daily. The role requires at least a high school diploma, the ability to lift up to 50 lbs, and flexible hours including weekends.

Qualificações

• Minimum 18 years old (birthdate verification required).
• High school diploma or GED required.
• Physical demands include lifting up to 50 lbs, standing, walking, and bending.

Responsabilidades

• As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals.
• Create “raving fans” by delivering +1% customer service and engaging members to succeed in their fitness journey.
• Keep the club super clean and well-maintained as members value this.
• Assist with welcoming desk duties, check-ins, greetings and farewells to members.
• Support tours, member enrollment, and other club responsibilities in a energetic, non-high-pressure way.
• Introduce members to Black Card amenities and explain benefits.
• Be a leader with passion, and invite members to participate and enjoy the gym.
• Shift hours vary and may include weekends and holidays; United FP offers competitive salaries and growth opportunities.

Descrição da oferta de emprego

Planet Fitness is seeking a Member Services Representative in Phoenix to provide a welcoming, high-energy experience for members. You will greet and assist members, enroll new members, and escort tours in a clean, judgment-free club environment.

You’ll promote PF Black Card amenities and strive to deliver outstanding customer service daily. The role requires at least a high school diploma, the ability to lift up to 50 lbs, and flexible hours including weekends.