Member Experience Specialist

Planet Fitness-United Fitness Partners; Tempe (AZ); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

PF Black Card membership

Growth opportunities

Job summary

Planet Fitness-United Fitness Partners in Tempe, AZ is seeking a vibrant Member Services Representative. You will create a welcoming, judgment-free environment, deliver exceptional customer service, and help members achieve their fitness goals while making them feel like family.

You will assist with member enrollment, introduce Black Card amenities, check in members at the welcome desk, and support tours and other club responsibilities.

Qualifications

• High school diploma or GED required.
• Must be 18 years or older.
• Ability to lift up to 50 lbs and stand/walk for long periods.
• Excellent customer service and interpersonal skills.

Responsibilities

• Provide members with an unprecedented experience and support their fitness goals.
• Greet members at the welcome desk, help with enrollment and tours.
• Introduce members to PF Black Card amenities.
• Assist with club responsibilities while maintaining a clean, welcoming environment.

Skills

Customer service

Positive attitude

Communication skills

Sales and enrollment

Education

High school diploma or GED

Job description

Planet Fitness-United Fitness Partners in Tempe, AZ is seeking a vibrant Member Services Representative. You will create a welcoming, judgment-free environment, deliver exceptional customer service, and help members achieve their fitness goals while making them feel like family.

You will assist with member enrollment, introduce Black Card amenities, check in members at the welcome desk, and support tours and other club responsibilities.