Member Experience Specialist

Retrofitness, LLC; Pennsylvania; On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible hours

Employee discounts

Access to fitness programs

Job summary

A leading fitness company in Pennsylvania seeks a Member Experience Associate to be the face of the club and enhance member engagement. In this role, you will greet and check in members, assist with membership sales, and resolve customer issues. The ideal candidate will show passion for helping others, boast strong communication skills, and excel at multitasking. Join a fast-paced environment with opportunities for growth and a supportive team atmosphere.

Qualifications

• Deep passion for helping others.
• Punctual, responsible, and detail-oriented.
• CPR/AED training preferred.

Responsibilities

• Greeting and checking in members.
• Resolving customer issues effectively.
• Membership sales and retention.

Skills

Positive upbeat personality

Effective communication

Multitasking ability

Job description

A leading fitness company in Pennsylvania seeks a Member Experience Associate to be the face of the club and enhance member engagement. In this role, you will greet and check in members, assist with membership sales, and resolve customer issues. The ideal candidate will show passion for helping others, boast strong communication skills, and excel at multitasking. Join a fast-paced environment with opportunities for growth and a supportive team atmosphere.