Member Experience Specialist

Retrofitness, LLC; Oceanside (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Retrofitness, LLC in Oceanside is looking for a Member Experience Associate to provide exceptional service and create an inviting atmosphere for members. You will be responsible for greeting members, addressing their concerns, and promoting memberships and merchandise.

Ideal candidates are enthusiastic, customer-oriented, and possess prior experience in sales or hospitality. CPR/AED certification is a plus. Join a great team dedicated to helping the community achieve their fitness goals.

Qualifications

• Prior experience in sales, retail, or hospitality is helpful.
• Active CPR/AED certification preferred.

Responsibilities

• Greet and check in members as they come in.
• Resolve customer issues in an effective manner.
• Sell memberships, retail, and merchandise.
• Ensure a safe and clean health club environment.

Skills

Customer service

Sales experience

Communication

Positive attitude

Education

High school diploma or equivalent

Job description

Retrofitness, LLC in Oceanside is looking for a Member Experience Associate to provide exceptional service and create an inviting atmosphere for members. You will be responsible for greeting members, addressing their concerns, and promoting memberships and merchandise.

Ideal candidates are enthusiastic, customer-oriented, and possess prior experience in sales or hospitality. CPR/AED certification is a plus. Join a great team dedicated to helping the community achieve their fitness goals.