Member Experience Specialist

Sam's West, Inc.; North Little Rock (AR); On-site; USD 23,000 - 34,000; Full time

Job summary

Sam's West, Inc. in North Little Rock, AR is seeking a Member Frontline Services associate to provide attentive member service, maintain the checkout area, and process purchases.

You will assist with payments, returns, exchanges, and security, guide members on using self-service technology, promote Sam's Club products, and help locate merchandise while keeping a safe, welcoming store environment.

Responsibilities

• Provides member service.
• Maintains the checkout area.
• Processes member purchases.
• Assists with payments, returns, refunds, and exchanges according to company policies.
• Aids members with purchasing decisions and locating merchandise.
• Promotes Sam's Club products and services and guides use of self-service technology.

Tools

Front End Equipment

Mobile Retail Apps

Job description

Sam's West, Inc. in North Little Rock, AR is seeking a Member Frontline Services associate to provide attentive member service, maintain the checkout area, and process purchases.

You will assist with payments, returns, exchanges, and security, guide members on using self-service technology, promote Sam's Club products, and help locate merchandise while keeping a safe, welcoming store environment.