Member Experience Specialist

Sam's West, Inc.; Conway (AR); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

Paid time off

Employee discounts

Live Better U education benefit

Job summary

Walmart's Sam's Club location in Conway, AR is hiring for a Member Frontline Services role. You will provide member service at the checkout, promote products and services, and guide members on using self-service technology.

You will assist with purchases, returns, refunds, and exchanges while maintaining safety and a welcoming shopping environment. The role emphasizes assisting with purchasing decisions, locating merchandise, and ensuring security and proper documentation per company policies.

Qualifications

• Retail experience including operating front end equipment (e.g., cash register).
• Experience with mobile retail applications.

Responsibilities

• Provide member service and resolve issues.
• Maintain checkout area and process purchases.
• Promote Sam's Club products and services.
• Assist with payments, returns, refunds, and exchanges per policy.
• Assist members with purchasing decisions and locating merchandise.

Skills

Retail experience

Front end equipment

Mobile retail apps

Job description

Walmart's Sam's Club location in Conway, AR is hiring for a Member Frontline Services role. You will provide member service at the checkout, promote products and services, and guide members on using self-service technology.

You will assist with purchases, returns, refunds, and exchanges while maintaining safety and a welcoming shopping environment. The role emphasizes assisting with purchasing decisions, locating merchandise, and ensuring security and proper documentation per company policies.